Frequently Asked Questions
If your question has not been answered below, please feel free to reach out to email us at email@example.com
We offer a local seafood delivery service in Greater Portland and the surrounding area.
On Tuesday, Thursday, and Friday we will deliver/drop off to you personally on our vehicles.
This service is available in: Portland, South Portland, Scarborough, Cape Elizabeth, Falmouth, Cumberland
We ship anywhere in Maine for $10
To place an order for local delivery click here.
SoPo ships within the United States only. International orders are not currently available.
All perishable products will ship via next day air delivery.
SoPo offers delivery Tuesday to Friday. To place an order for Tuesday delivery, please order by midnight Sunday, for Wednesday delivery, please order by midnight on Monday, etc.
Click here to have seafood and caviar shipped to you.
We stand by the quality and freshness of our product at SoPo Seafood. If you are not 100% satisfied with your order, please contact us immediately by either phone (877) 282-7676 or email firstname.lastname@example.org for a refund/reship.
The day your order ships you will be sent a tracking number to the email you provided at checkout. We will also be actively monitoring your shipment and will reach out to you directly if necessary.
If you ordered for local delivery, we will text you when your order has arrived.
Please order midnight the day before your order ships to get next day delivery. That means to get Tuesday delivery, you must order by Sunday at midnight. To get delivery on Friday, you must order by Wednesday at midnight.
SoPo offers delivery Tuesday to Friday.
If you are local to Portland, you can order midnight the day before delivery. That means you can order Monday at midnight for Tuesday local drop off.
For our local delivery service, please click here.
You can select a custom delivery date at the cart stage of checkout. If possible, you can select to have the order shipped out the same day, or in a months time.
For local delivery, you can select a delivery date on the order form.
Your order will be packed in an insulated box with frozen gel packs. Our packing process ensures your order will stay at an optimal cold temperature for 48 hours (if necessary).
We welcome orders placed over the phone at SoPo Seafood. Please call us at (877) 282-7676.
For tips on how to store and serve your caviar please visit this link. https://www.soposeafood.com/pages/caviar-storage-serving