Frequently Asked Questions
If your question has not been answered below, please feel free to reach out to email us at email@example.com.
Local Delivery is ONLY available on orders over $50. Orders between $50 and $99 are $5, orders over $100 deliver FREE. We currently offer local delivery on our vehicles in Portland, South Portland, Scarborough, Cape Elizabeth, Saco, Biddeford, and Biddeford Pool. You can also visit our seafood market at 171 Ocean St, South Portland where you can browse and purchase our full line of seafood.
You can pick your order up from us directly at our fish market located in South Portland, Maine. 171 Ocean St, South Portland, ME
Visit us today to browse our selection of Maine seafood and place an order. This is an instore location, not online.
171 Ocean St, South Portland, ME 04106
Market Opening Hours:
Tuesday to Sunday: 11 AM to 7 PM Closed Monday
If you have any questions call us at (877) 282-7676 or send us an email to firstname.lastname@example.org.
SoPo ships within the United States only. International orders are not available.
All perishable products will ship via next day air delivery.
SoPo offers delivery Tuesday to Friday. To place an order for Tuesday delivery, please order by midnight Sunday, for Wednesday delivery, please order by midnight on Monday, etc.
Click here to have seafood and caviar shipped to you.
We stand by the quality and freshness of our product at SoPo Seafood. If you are not 100% satisfied with your order, please contact us immediately by either phone (877) 282-7676 or email email@example.com for a refund/reship.
The day your order ships you will be sent a tracking number to the email you provided at checkout. We will also be actively monitoring your shipment and will reach out to you directly if necessary.
If you ordered for local delivery, we will text you when your order has arrived.
Please order midnight the day before your order ships to get next day delivery. That means to get Tuesday delivery, you must order by Sunday at midnight. To get delivery on Friday, you must order by Wednesday at midnight.
SoPo offers delivery Tuesday to Friday.
If you are local to Portland, you can order midnight the day before delivery. That means you can order Monday at midnight for Tuesday local drop off.
For our local delivery service, please click here.
You can select a custom delivery date at the cart stage of checkout. If possible, you can select to have the order shipped out the same day, or in a months time.
For local delivery, you can select a delivery date on the order form.
Your order will be packed in an insulated box with frozen gel packs. Our packing process ensures your order will stay at an optimal cold temperature for 48 hours (if necessary).
For tips on how to store and serve your caviar please visit this link. https://www.soposeafood.com/pages/caviar-storage-serving